Privacy policy
How we collect, use, and protect your data.
Introduction
At 2LNR, operated by Interline, Inc. ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").
Quick summary
We collect
- Account information
- Flight search data
- Usage analytics
- Payment information via Stripe
We never
- Sell your personal data
- Share personal data with airlines
- Store your payment card details (handled by Stripe)
Information We Collect
1. Account Information
- Email address
- Authentication credentials (managed securely via Google Firebase Authentication)
- Name (optional)
- Home airport preference
2. Flight and Upgrade Data
- Flight upgrade availability searches and filters
- Saved routes and alert preferences
- Seat and cabin class preferences
3. Usage Data
- IP addresses
- Browser type
- Pages visited
- Features used
- Time spent on platform
4. Payment Information
Payment processing is handled securely by Stripe. We never store your full credit card information on our servers.
5. Analytics and Tracking
We use the following third-party analytics services to understand how our Services are used and to improve your experience:
- Amplitude — product analytics to understand feature usage and improve the user experience. Amplitude Privacy Policy
- Google Analytics — website traffic analysis including page views, referral sources, and general usage patterns. You may opt out using the Google Analytics Opt-out Browser Add-on
- Microsoft Clarity — session replay and heatmap analysis to understand how users interact with our interface. Clarity records mouse movements, clicks, and scrolling behavior but masks sensitive input fields. Microsoft Privacy Statement
- Firebase Analytics & Crashlytics (mobile app) — usage analytics, crash reporting, and performance monitoring. Crash reports may include device model, OS version, and application state at the time of the error. Firebase Privacy Information
These services may set their own cookies or collect device identifiers. You can limit tracking by using browser privacy settings, ad-blocking extensions, or the opt-out mechanisms linked above.
How We Use Your Information
We use your information to:
- Provide and improve our Services
- Process your subscription payments
- Send notifications about product features, such as upgrade availability
- Analyze and enhance service performance
- Communicate about service updates and features
Data Sharing and Disclosure
We share your information in the following limited circumstances:
- With service providers who assist in operating our platform
- When required by law or to protect our rights
- In the event of a business transaction (e.g., merger or acquisition)
Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data backups
Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
Data Retention
We retain your information as follows:
- Account information: While your account is active plus 2 years after deletion
- Usage logs: 2 years
- Payment records: As required by law
Cookie Policy
Essential Cookies
These cookies are required for the Services to function and cannot be disabled:
- Session cookie — keeps you signed in
- CSRF token — protects against cross-site request forgery
- Cookie consent preference — remembers your analytics choice
Analytics Cookies (Optional)
These cookies are only set if you accept them via the consent banner shown on your first visit. They help us understand how the Services are used:
- Google Analytics — page views and traffic patterns
- Amplitude — product usage and feature analytics
- Microsoft Clarity — session replay and heatmaps
You can change your preference at any time using the "Cookie Preferences" link in the footer.
Children's Privacy
Our Services are not intended for anyone under 18. We do not knowingly collect information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete it.
International Data Transfers
We process data in the United States. By using our Services, you consent to the transfer of your information to the United States.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our Services.
Contact Us
For privacy-related questions or concerns, contact us at:
Interline, Inc.Email: support@2lnr.com
California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:
- Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties with whom we have shared it
- Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions permitted by law
- Right to Opt-Out of Sale: We do not sell your personal information. If this changes in the future, we will provide a clear opt-out mechanism
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights
To exercise any of these rights, please contact us at support@2lnr.com. We will verify your identity before processing your request and respond within 45 days as required by law.